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Discountmugs - Worst company’s to order from

Discountmugs - Worst company’s to order from
Discountmugs - Worst company’s to order from
Place and order they 3 weeks they mess the order up I spoke to Liz about the order she said that they will redo the order and sent it back one day before the event got an email that the machine broke down which was all lies do not used this company else u will be very disappointed
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1190514
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Not only did the customer service rep completely lie to us about the fact that the product was printed in Miami when it is not even printed in the state of Florida but 5 days after we ordered it they emailed us sorry we don't have it in stock and sorry but we can't...
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1.7
#1179926
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Ordered sample calendars for a family member who wanted a particular style that isn't sold locally. The website allowed me to choose the year so I chose one for 2018 and one for 2019. I received two 2018 calendars. I called Customer Service and was told to email her...
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1.0
#1175791
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Discountmugs - Logos washed right off
We ordered 50 mugs with our company logo and anniversary logo imprinted. The logos came off. We paid for 50 mugs on 12/14/2017, order number DM3077721. We began going back and forth on the logo placement on 12/18/2017. We even emailed them photos of mugs that we had...
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1.3
I didn't like
  • Logos came right off
  • Poor quality of mugs
#1174105
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Discountmugs - MIA Customer Service

If you have any question at all about your product or design, do not count on any response at all... even if you complain. Most all products made in China.
#1173138
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Discountmugs - Extremely poor quality imprint on pint glasses - vinyl decal washes off after one usage.
Discountmugs - Extremely poor quality imprint on pint glasses - vinyl decal washes off after one usage.
Discountmugs - Extremely poor quality imprint on pint glasses - vinyl decal washes off after one usage.
Discountmugs - Extremely poor quality imprint on pint glasses - vinyl decal washes off after one usage.
Discountmugs - Extremely poor quality imprint on pint glasses - vinyl decal washes off after one usage.
I ordered 216 pint glasses, 100 coffee mugs and 72 stainless water bottles. They arrived prior to my deadline but I noticed immediately upon delivery that the quality was absolutely horrible. Most logos were applied crooked, many were scratched and ALL of them looked...
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2.4
#1155676
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I’m giving them one star because is the only way for me to write a review. I called this company to order some coffee mugs with my company logo on it but I needed deliver to a specific day and time so I could have send them to my customers as a gift the lady on the...
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#1153817
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Estimated that my order would be delivered in 2 weeks, After 2 weeks I contacted Discountmugs to check on the status of my order. They said it would be an additional 3 weeks. Made no effort to honor their original estimate of to help get my order delivered. They were...
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#1151557
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I placed an order with discount mugs at the end of November with a delivery date of December 1. The product was not delivered until December 16 and it was missing the desired artwork. The only remedy was a discount of about 30 percent however after spending almost...
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1.3
#1150493
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We ordered 125 mugs for a client appreciation holiday event. The mugs were to be filled by us as gifts to our clients. 72 mugs arrived, 53 missing.... the production company messed up. They were going to rush them to me which took hours over two days to get them to...
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1.6
I liked
  • Mug itself was great
I didn't like
  • Promised a refund never got it
  • Didnt get the make up ones in time as promised
  • Customer service sucks
#1148367
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