Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
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Value for money

I placed an order with discount mugs at the end of November with a delivery date of December 1. The product was not delivered until December 16 and it was missing the desired artwork.

The only remedy was a discount of about 30 percent however after spending almost $1000 hoping to provide my employees with a decent Christmas gift I was disappointed with the mug that had half the artwork I was promised. I would highly recommend that you choose a different company to provide your mugs.

I did keep the 100 mugs I ordered but I am extremely disappointed with the overall product. If it weren’t a Christmas gift I would have sent the items back however with less than 10 days before Christmas I need to provide my employees or something.

Product or Service Mentioned: Discountmugs Shipping Service.

Reason of review: Problem with delivery.

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