Discountmugs Phone Numbers and Emails

Toll-Free Number:

  • (800) 579-7152
    Art Department

Customer Service:

  • (800) 569-1980
  • (305) 406-9507
  • (305) 930-7398

Discountmugs Emails:

Customer Service
Art Department
Send Message
Is this your business?

How to Contact Discountmugs Customer Service?

Most Popular Number:

(800) 579-7152
Art Department
Total calls: 26 Last call: Oct 2, 2023

What Is the Discountmugs Phone Number?

The Discountmugs contact number for the art department is 1-800-579-7152. For other inquiries on products, prices, and availability, contact Discountmugs customer service at 1-800-569-1980 for general inquiries. They can also inquire about their orders through 1-305-406-9507. Call 1-305-930-7398 for order tracking. Customers can call any Discountmugs phone number between 8:00 AM and 10:00 PM EST, Monday to Friday. Customers can also chat with representatives between 10:00 AM and 7:00 PM EST on Saturdays and Sundays.

Can I Email Discountmugs Support?

Discountmugs support is available by email through customercare@discountmugs.com. This email address ideally deals with general inquiries from potential and existing customers. Questions on products and orders can be addressed to support@discountmugs.com. Customers hoping to reach the art department should use proof@discountmugs.com. Email correspondence is preferred as it leaves a trail that makes it easy for users to follow up on matters or make references in the future.

Where Are the Discountmugs Located?

The corporate Discountmugs address is 12610 NW 115 Avenue, Bldg 200, Miami, Florida 33178, United States. The company's headquarters are at 12610 NW 115th Ave, Medley, FL 33178, US, although its online store serves most States. Customers can get in touch through the phone, email, or app and be as detailed as possible to make it easier for the support team to help. However, visiting the company's offices for complex concerns is advised.

How Do I Contact Discountmugs Customer Service via My Account?

If you are a new user, create an account to access the services. The sign-up prompt requires your email address and a password to make your account. If you are already a member, use Discountmugs login on the homepage to get access after giving your credentials. You can log into your Discountmugs account or track an order using the unique number generated during placement.

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Contact Information

Discountmugs Website:

Discountmugs Help Center:

Corporate Office Address:

DiscountMugs.com
12610 NW 115 Avenue, Bldg 200
Miami, Florida 33178
United States

Other Info (opening hours):

Hours of Operation:

Monday - Friday: 8:00 AM - 10:00 (EST)
Chat: 9:00 am - 10:00 pm (EST)
  • Saturday - Sunday: 10:00 AM - 7:00 AM (EST)
Chat: 10:00 am - 7:00 pm (EST)

  • Headquarters:
12610 NW 115th Ave, Medley, FL 33178, US

More contact details

Fax:

+1 (888) 675-7487

Discountmugs Rating Based on 119 Reviews

Rating details

1.9
more details
Customer service
Website
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Discountmugs Customer Service Calls

36 TOTAL
CALLS
02:22 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Discountmugs?

Shipping and Delivery Question:

  • “Product doesn't look correct on notice of shipment”
  • “Haven't received my subscription”
  • “Late shipment”

Product/ Service Question:

  • “Need product receipt”
  • “Defective product”

Return/ Replace Question:

  • “Return”

Staff Question:

  • “Customer service”

Request for Information Question:

  • “Check on ordering bags”

Refund Question:

  • “I want a refund”

Other Question:

  • “A new order problem”
  • “Unsubscribing from futher texts!”
  • “For swag”

About

Summary

For over 12 years, DiscountMugs.com has been one of the largest factory suppliers of drink ware in the United States. DiscountMugs.com offers more variety of coffee mugs, travel mugs, sports bottless, caps and hats, toys, accessories for outdoor activities and many more. All the travel mugs come in stainless steel or plastic. They come in a multitude of styles including tumblers, travel mugs with handles, executive travel mugs, and our wood collections. There is an endless assortment of personalized pens, including Value Pens, Executive Pens, Popular Pens, Rollerball and Gel Pens. The company has promotional beer mugs, wine glasses, champagne flutes, shot glasses, martini glasses, brandy snifters, candy jars, and even votive candle holders. All of these items can be custom printed to any liking. The company operates 350,000 square feet of warehouse space and over 75,000 square feet of production space.

Discountmugs reviews and complaints

Discountmugs is ranked 57 out of 411 in Printing category

Area Served

USA

Payment Methods

MasterCardVISA

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